You can now download our app (available for IOS and Android) to have 24-hour access to your account, so you can pay bills, look up information and schedule service when it's convenient for you. Just search for Coan Heating and Air Conditioning in the App store or Google Play Store to get started.
To protect the health of our customers, our staff and our community, we are making the following changes to our operations, effective immediately.
Please limit service call requests to no-heat emergencies or severe equipment issues, so we can be sure to get to all customers who need immediate help. For emergency service, please call 800-262-6462.
We will continue to provide regular service calls with limited social interaction.
For everyone's safety, we ask that you please keep a safe distance, at least 6 feet, from our technicians when they are on your property.
Our offices will be staffed but closed to the public. You may still drop your payments in the box in the vestibule, call, or make your payment online.
Our associates have been instructed to stay home if they feel ill or anyone in their household has a fever. If anyone in your home is sick or has tested positive for COVID-19, please inform us before we send a technician to your home.
Our associates have been instructed to protect themselves. Please understand and comply with any requests or questions they ask of you.
We hope you and your family and friends remain healthy. Together, we can get through this temporary crisis as safely and comfortably as possible.
Please Consider Reviewing
us on Google, Facebook or Angie's List
Our social media pages are a great place to let us know when we've done something outstanding, spectacular or above and beyond the call of duty! All you have to do is follow the links and drop us a few lines.
Attention Coan Customers!
We are in the process of updating our computer system, and while we expect a smooth transition, we wanted to make you aware of a few important changes.
You have a new account number, which is simply your old account number without the letter at the end. For example, if your account number was 7500X, then your new account number is 7500.
If you make payments with your online banking system, we request that you update your Coan account number before you make your next payment.
If you make payments via credit card, we will once again need you to provide us with your credit card information. We apologize for the inconvenience, but for security purposes, we do not retain customer credit card information.
Thank you for your patience and cooperation as we make these changes. If you have any questions or concerns please contact our office at 508-653-5050.
Welcome to the Coan Heating & Air Conditioning account portal! To register for a new online account, please complete the "New User Registration" form. An email verification will be sent to the address you enter to validate your account. If you've already registered, please login using the "Existing User" form below.